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By logging into your customer account you will be able to:

  • Check your current usage
  • Check unbilled calls
  • Update your details
  • Change your billing details and billing methods
  • Log support enquires
  • Pay your bill
  • View and download current and previous statements

To log into your account or pay your bills on line, click the “My Account” menu link and select “Login and manage your account” from the drop down.

Login with your Peak Connect account number and password.

If you have forgotten your password, you can use the “forgotten password?” as seen on the login box, but if this is not sufficient please contact customer service on 02 6324 5555 or email

For more information on using your account management portal you can download the pdf user guide.