The Peak Connect Difference
Unbeatable
Local Support
Don’t waste time and money getting bounced around to multiple people, call centres, web chats. At Peak Connect, a dedicated local support team member takes responsibility for your enquiry or issue saving you the frustration.
Great
Performance
Our Internet plans all offer unlimited data and are competitive. Importantly, we only use NBN services that have a low network load to help ensure customers get the fastest possible speeds at their premises.
Quality
Modems
Peak Connect only supply high quality modems (not cheap types that provide poor WiFi coverage) which has resulted in improved Internet speeds and several customers have achieved a several fold increase just from a better modem.
Proactive
Monitoring
Peak Connect has developed a unique proactive service monitoring solution that alerts us if a customer is having NBN issues, and we then work with our suppliers on your behalf to resolve it, often before you are even aware.
Complete
Solutions
We provide a complete range of telecommunications solutions and services including NBN Internet, fixed and mobile phone services, cabling, service provisioning, and hardware and cloud based telephone systems.
Technical
Expertise
Our experienced local technical team promptly resolve any issues either remotely or with a quick site visit. No longer do you need to deal with non-technical call centres trying to push the blame or suggesting a modem reset as the fix.
Business Mobile, NBN, Phone Systems
Exceptional service from first call to ongoing support.
After years of constant dropouts and disruptions with a major telco, running three businesses from one location had become a serious challenge, costing time and lost opportunities. We assessed the issues on-site and delivered a complete solution, transferring business services, mobile phones, and even Rodney’s residential NBN, all streamlined, stable, and built to last.
Rodney summed it up best: “I never thought it was actually able to be fixed. Couldn’t thank Peak Connect enough for the issues they have resolved.”